Who We Are
At Chongyang Zhenhua Trading Co., Ltd., our understanding of fashion is always rooted in a commitment to comfort and outstanding value. Our core team has over 10 years of professional experience in modern apparel design and production. This deep expertise allows us to accurately understand the real needs of women in different markets, creating collections that balance aesthetics and everyday practicality.
We uphold a transparent and efficient operating philosophy. To transform high-standard design into accessible fashion, our operations center is located in China, and every product is shipped directly from our central warehouse in China after passing multiple strict quality inspections. This central-warehouse direct shipping model shortens the distance from production to delivery while enabling rigorous quality control, ensuring every dress and fashion piece arrives in perfect condition.
To protect the shopping security of customers worldwide, we have integrated a highly transparent and secure payment system. We support multiple payment methods, including PayPal, Visa, Mastercard, American Express (AMEX), and Discover. All transactions are encrypted, providing you with a safe and worry-free online ordering environment.
For delivery, we work closely with leading international logistics providers such as DHL and EMS to build a highly efficient global shipping network. We offer fully trackable logistics services, allowing you to follow your order’s journey at any time and enjoy a smooth and reliable cross-border delivery experience.
Our team is dedicated to building long-term trust through exceptional service. Our online customer support system can access real-time order updates and provide professional, thoughtful assistance. We continuously listen to your feedback and optimize our service guidelines — delivering not only fashion, but also a brand promise you can rely on.
service@hokoo.co.uk
